Scan QR code and populate the Asset value in a Asset Reference field on Incident Record Screen.

[anushad]

Created footer function on a record screen called Scan Asset. The intent of the function is to scan a QR code and populate the value on incident record screen Asset reference field (given if asset already exists alm_asset table) . Created a Input form screen and input with Bar code type and tried to map to Asset Reference field , i am able to scan asset and populate the value in input form screen and nothing happens after. How can I achieve this ? 

Mobile App Builder --> Mobile Agent --> Scoped
Function : Scan Asset
Action item --> Type : Update --> Table: incident
Action item --> Input form screen --> Inputs(scan_caller_asset) --> Input type -->  Barcode
Action item --> Input form screen --> Variables(caller_asset) --> Asset Reference field on incident table

Action item --> Input form screen --> Input --> Autofill variable = caller_asset
Action item --> field values --> Incident Asset Reference field = input(scan_caller_asset)

[mngreen]

Hi anushad
Since I have a similar usevase I am wondering if you magnaged to solve this requirement ?

best regards

[Felipe Rocha d2]

You can do that on your action item script.

Something like the script below:

var gr = new GlideRecord("incident");

gr.get(sys_id_of_your_incident);

var asset = parm_input.your_asset_scan_name;

            if (!gs.nil(asset)) {

                var assetgr = new GlideRecord('alm_asset');

                assetgr.addQuery('asset_tag', asset);

                assetgr.query();

                if (assetgr.next()) {

                    gr.setValue('asset', assetgr.sys_id);

                }

                else {

                   gs.addErrorMessage(gs.getMessage("Asset with this tag does not exist"));

                   return;

                }

            }

gr.update();