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Auto-populate dependent fields in Agent mobile app on selection of values in a reference field

Mohnish3
Tera Contributor

I've created & mapped fields in agent mobile app. On selection of Configuration item, the fields Node name& Module are getting auto-populated in desktop version. The same functionality is not working in mobile app though after submitting incident, the values are getting displayed correctly but not when I select them on creation form.

 

Context selected is Global and not Record.

5 REPLIES 5

Hi,

 

Can you help me I also have a similar use case.

can you tell me how you resolved your issue?