Redirect from Mobile Browser to Agent App

Asim7
Tera Contributor

Hi,

 

Is it possible to redirect the user from the mobile browser version of the ServiceNow instance to the Agent/Now applications?

 

I've tried looking around the community but not found anything related to this.

 

Thanks,
Asim

3 REPLIES 3

RaghavSh
Kilo Patron

If you are on mobile you can do that through deeplinking.

Since deeplinking opens an applet, it cannot be opened on browser.

 

Refer : https://docs.servicenow.com/en-US/bundle/vancouver-mobile/page/administer/tablet-mobile-ui/concept/d... 

 


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

Asim7
Tera Contributor

I'm actually looking to redirect the user, from when they access the instance directly through their mobile browser, to either of the apps, not from a notification.

Unfortunately that is not possible as of now.


Raghav
MVP 2023