Redirect from Mobile Browser to Agent App

Asim7
Tera Contributor

Hi,

 

Is it possible to redirect the user from the mobile browser version of the ServiceNow instance to the Agent/Now applications?

 

I've tried looking around the community but not found anything related to this.

 

Thanks,
Asim

3 REPLIES 3

Raghav Sharma24
Giga Patron

If you are on mobile you can do that through deeplinking.

Since deeplinking opens an applet, it cannot be opened on browser.

 

Refer : https://docs.servicenow.com/en-US/bundle/vancouver-mobile/page/administer/tablet-mobile-ui/concept/d... 

 


Please mark the answer correct/helpful accordingly.

I'm actually looking to redirect the user, from when they access the instance directly through their mobile browser, to either of the apps, not from a notification.

Unfortunately that is not possible as of now.