Unable to select users records from reference field on Now mobile

[AnirudhKumar]

I'm opening a new form (in my custom app) on Now Mobile app.

It has a reference field pointing to sys_user table. When I click the magnifying glass, it brings up only 500 users and doesn't go or search beyond it.

However, I'm able to select any user for the same field on desktop(so no ACL issues, that's clear).

Anybody faced this issue ?

[Ivan Betev · Accepted solution]

Dear AnirudhKumar,

try to use SearchList instead of List as an input type of the reference variable.

Regards, Ivan

[AnirudhKumar]

Hello Ivan,

I updated my Input Type field from List to SearchList.

It still shows 500 user records.

Weird thing is it has always been showing '500 of 1015 users'. Even if I scroll all the way to the bottom of the list, new records do not load.

What am I missing?

[Ivan Betev]

Hi @AnirudhKumar ,

are you sure about that? When you change it to SearchList it just shows the total number of records, if it still shows 500 of 1015, I presume that the InputType didn't change.

Regards, Ivan

[AnirudhKumar]

You are right, I deleted the parameters and recreated them with InputType as Searchlist. Works now exactly as I wanted! Thanks a lot for helping out, Ivan