Auto-refresh applets on the now mobile app

[Konstantinos Nt]

Hey guys, any insights on how to get something like that done?

I am facing a challenge where when a user submits a request, once the click e.g 'Home' from the menu bar, by being on the applet launcher defined as 'Home' the carousels of applets are not auto-refreshing.

Instead, you need to manually pull the screen down so you can force an auto-refresh. I tried taking a look at the functions to see if we can work around it, but didn't manage anything so far.

Anyone else facing such a thing?

Thanks in advance!

[Dihyat]

Hello, Auto refresh is not supported in the now mobile app. The below article discusses it

https://hi.service-now.com/kb_view.do?sysparm_article=KB0789164

[Konstantinos Nt]

I hope there is an RFE for that, it's really not the best experience now 😕 

[David Ha]

Hi Konstantinos Ntoutsos-Oikonomou,

Auto refresh is not currently available as of Orlando, but it has been discussed on roadmap and is something we will be prioritizing in a future release across all of our apps.

Best,

David