Push Notification (Redirect link)

[simon_dejonghe]

I am experimenting with push notifications and I would like to redirect a link when the user acknowledges a push notification.

Here is my scenario:
end user receives a push notification on his mobile phone that a certain Service is experiencing some outage.
he/she swipes the notification
i want a webbrowser opening redirection the user the the Service Portal - System Status page of that specific Service.

This is my existing Push Message Content:

(function buildJSON(/*GlideRecord*/ current, /*String*/ message, /*Object*/ attributes) {
   var json = {};
   json = {
   "aps" : {
   "sound" : "default"
   },
   "web_path" : "sp?id=service_status&service=" + current.getValue("cmdb_ci")
   };
   return json;
})(current, message, attributes);

So the web_path I have; but how to trigger the webbrowser opening instead of the mobile app?

Gr,

Simon

[Ashley]

Hello,

I am doing the same but want it to open up in the ServiceNow Mobile App, how has web_path been set up? Push Message Attribute Definitions?

Kind Regards

Ashley

[Ashley]

Not to worry, figured it out

[habi]

Hi Ashley,

can you tell how you did open up in the ServiceNow Mobile App on push notification click.