configure on call schedule for major incident managment

[Community Alums]

How to configure on-call schedule and what is the use on-call schedule

[Community Alums]

Hello @Community Alums,

Please refer:

https://docs.servicenow.com/en-US/bundle/sandiego-it-service-management/page/administer/user-adminis...

https://youtube.com/playlist?list=PLCOmiTb5WX3pgMcSZhcOk4t3J5QJ-BGJe&si=9hLiRoRnkBz4LHNC

Thank You!