Dependent Value on Choice List in Mobile App

cwilker_anti
Tera Contributor

‎05-04-2020 07:39 PM

So I'm trying to have a choice list render in the mobile app the same way that it does in the normal UI with a Dependent field.  I have the field on the form, but all the values are present in the List Input.  Any ideas about how to essentially replicate the "dependent field" functionality that exists elsewhere in the platform?  Can I write a script somewhere/somehow to set the choices programmatically in the mobile?

Thanks,

-Chris

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AvinashDevadass
Tera Expert

‎05-05-2020 01:42 AM

Hi Chris,

You can configure dependent fields using Action and Action Items,

For example. If you need to configure Category and Subcategory, where subcategory is depended upon category. Configure both of the Action Items in the Item parameters.

Then in UI parameter for category set Field name and source field as category and for subcategory set those fields as subcategory. You can notice dependent values change accordingly.

I have created a youtube video on servicenow mobile application

https://www.youtube.com/watch?v=_Mn2qAFIjhk&t=1196s 

and 32:00, I had given a demo on this.

Regards

Avinash Devadass

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