Dynamic Push Notification recipients using script
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06-10-2024 03:24 AM
Hi,
I need to create a push notification on incident table and the recipient for this are in different table. Do we have option to add recipients of push notification using script. Please advise.
Regards,
Faizan
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06-10-2024 04:11 AM
What do you mean with 'recipients are in different table'?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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06-10-2024 05:08 AM
Hi Mark,
Thanks for quick response.
The recipients list who should receive push notification are in different table. I have defined push notification on incident table but the users who will receive push notification are not on incident table but they are on custom table "recipient". so we cannot use User/group field in whom to send. I need a way through which I can query recipient table and send push notification to users mapped in recipient table. Recipient table has recipients mapped with category.
I hope it should be clear now.
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06-10-2024 05:21 AM
Please realize that we don't have access to your instance and don't know about the customizations you created. If you have the recipients linked through category, can't you use dotwalking through category for this?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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06-14-2024 02:50 AM
Hi Mark,
We cannot do dot walking. Recipients are in different table. We can query but cannot dot walk. if we have option to add recipients dynamically using scripts then it will work.