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How to add a Record Producer in Now Mobile App (using the Mobile interface, not URL views)

RichardSaunders
Tera Guru

I am trying to reutilise an existing record producer, for example, 'Log an Incident'. None of the Applet types allow me to configure it correctly. 

Looking on the demo site, there is a 'Submit issue' Applet, but obviously, I can't access the demo backend to see how its configured. Can anyone point me in the right direction. (No links to legacy mobile app stuff, i have searched the community before posting)

How do I simply replicate this: NowMobile Demo App: https://vimeo.com/504695783

Thanks in advance. 

6 REPLIES 6

Hi Richard,

You should have a look at action functions.

Also, you can install the ITSM Mobile Agent plugin and take a look at the Open an incident button in My Work applet launcher. This is prompting the user to create a new incident record.

 

Regards,

Dana

Hemant19
Kilo Guru

1.Open Mobile Studio and

2.select Applet 

3.Click on URL

4.fill all details and past url in url box

if you create it url in catalog

ex- mesp?id=sc_cat_item&sys_id= 

call lick this.