How to add a Record Producer in Now Mobile App (using the Mobile interface, not URL views)
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01-26-2021 12:16 AM
I am trying to reutilise an existing record producer, for example, 'Log an Incident'. None of the Applet types allow me to configure it correctly.
Looking on the demo site, there is a 'Submit issue' Applet, but obviously, I can't access the demo backend to see how its configured. Can anyone point me in the right direction. (No links to legacy mobile app stuff, i have searched the community before posting)
How do I simply replicate this: NowMobile Demo App: https://vimeo.com/504695783
Thanks in advance.

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02-17-2021 05:51 AM
Hi Richard,
You should have a look at action functions.
Also, you can install the ITSM Mobile Agent plugin and take a look at the Open an incident button in My Work applet launcher. This is prompting the user to create a new incident record.
Regards,
Dana
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11-21-2022 12:39 AM
1.Open Mobile Studio and
2.select Applet
3.Click on URL
4.fill all details and past url in url box
if you create it url in catalog
ex- mesp?id=sc_cat_item&sys_id=
call lick this.