How to change sparkle icon in now assist

CDJ
Tera Contributor

 

Hi All,

I’m trying to update the Now Assist icon color. When I inspect the element in the browser, I can see it is using the class .now-icon with the following CSS:

 

 
.now-icon { fill-rule: evenodd; fill: currentcolor; }
 

If I manually change the color in Inspect, it works, but the change doesn’t stay after refresh.

Can someone guide me where I need to apply this change so it is permanent?

  • Should I modify the Theme CSS in Service Portal?

  • Or is this controlled through UI Builder (Next Experience / Workspace)?

Any best practice on overriding the fill: currentcolor; for the Now Assist icon would be really helpful.

Thanks in advance!

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2 REPLIES 2

GlideFather
Tera Patron

Hi @CDJ,

 

I don't have any available instance with the Now Assist at the moment so I don't remember exactly, but go to Now Assist Admin Console (or Centre?) and try to go tab by tab in there.

 

Latest on Monday I shall have one accessible environment to check it on my own, ping me if I'll forget :))

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ctsmith
Mega Sage

Not much luck for me either.  It seems to be these in CSS:

--input-sparkle-gradient_color--bottom: var( --nass-input-sparkle-gradient_color--bottom );

--input-sparkle-gradient_color--top: var( --nass-input-sparkle-gradient_color--top );

But I don't see a setting here to change it:  https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/build/service-portal/refe...

 

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