How to get current field for an Action Item
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‎03-14-2023 04:01 AM
In the ITSM Agent Mobile scope, I have a function that has an Action Item. The Action Item uses Type = Script, Use current record as condition = True and has a Parameter Screen associated with it. How can I get current field as I need to get the sys id in order to do a glidequery on another table to set some values.
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‎03-22-2024 09:42 AM
I would create a variable of type Database field and variable attribute FieldName to sys_id on the required table