Is it possible to use Now Mobile offline?

[Caiob_]

Hello, I am working on a use case for a client where there is a need to use the Now Mobile Offline App. I have had experience in the past using Now Agent, but I could not find any documentation that could provide a service catalog for an employee to request in Now Mobile.
Has anyone had an experience in this regard and could share it?

Regards,

Caiobí Silva

[Anurag Tripathi]

hi,

Have you seen this already

Offline mode (servicenow.com)

This lists the screens that work offline.

[Caiob_]

The documentation references the Agent Mobile app.

[Satoshi Abe]

hi @Caiob_ 

see this youtube video at 15:07.

https://youtu.be/J_MCTU5bXJE?si=MDSXjg2x6jBZ141y

[Padraig O_Kane1]

For anyone that stumbles upon this question, it is available on Now Mobile but ensure you are logged in as a non-admin user on the Mobile App (to see the Offline option in Settings) or have Now Mobile Admin configured for offline. I spent some time trying to figure out why my PDI wasn't displaying the option for the out of box admin user.