Now Mobile change the theme of the menu

Damien1
Tera Contributor

Hello everyone, I currently have a problem on my Now Mobile app.
When I developp the menu while being on an article the text is almost not visible because the background is too dark :

Damien1_1-1729083720976.png

 

I would like to be able to make the background being white. So I looked for the theme of my mobile application and found this :

Damien1_2-1729083768910.png

 

So I looked on my Mobile UX Themes and tried to tweak some rgb values but without success :

Damien1_3-1729083834473.png

Do you know if there is some ways to edit the color of this particular section on the Now Mobil App ?

Thank you for the help !

 

Damien

 

3 REPLIES 3

mihirlimje867
Tera Guru

Hello @Damien1 ,

You can go to this table 'sys_sg_client_theme' or search on navigation 'Mobile app theme' and open the theme that you want to change the color and change it.

mihirlimje867_0-1729513756849.png

 

Also, you can refer this article this will help you: https://docs.servicenow.com/bundle/vancouver-mobile/page/administer/tablet-mobile-ui/reference/sg-th...


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Hello @mihirlimje867,

 

Thank you for the help, I searched a bit more and found that this particular section isn't customized by the Mobile Themes, but since I do a redirection to my Service Portal, it should be customized by my portal.

 

However when I go to my Branding Editor on my portal, I can clearly see that my navigation bar is white :

Damien1_0-1729692862961.png

 

Even when I go to the Service Portal on my computer, I can see that the Nav Bar is well customized :

Damien1_1-1729693000432.png

So I don't understand why it wouldn't be the same on my now mobile application.

 

And I also forgot to mention earlier that I'm using a view named kb_view2 so my url looks like this : /sp?id=kb_view2

 

If you have any clue on what I could investiguate next, please feel free to answer.

 

Thank you.

 

Damien

Hello @Damien1 ,
If you think the above reply for the theme is helpful, please click on the helpful button.

 

If we are talking about the portal you need to change the /mesp portal for your mobile device instead of the /sp.

Step 1: If you want to customize the portal for mobile then simply first open any page on the /sp portal whatever you want.

 

Step 2: After opening the page you need to change the URL. Just replace /sp to /mesp.
and then edit the open /mesp page. It will be reflecting in your mobile app.

For your scenario user this URL: /mesp?id=kb_view2



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