Offline Mode - Exposing a Catalog Item

Padraig O_Kane1
Tera Contributor

2 hours ago

Hi, we are in the process of building a POC for Offline Mode on Now Mobile. I would like to expose a Catalog Item to the Offline cache and have installed the Offline Support plugin, set the Now Mobile app to be available Offline together with the various out of the box action items/data items etc but the tile for the Catalog Item is still read only, I can see it as a non-admin user but it doesn't allow me to open the Cat Item. What else needs to be done to introduce a Catalog Item to Offline Mode?

 

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SinghShailendra
Tera Contributor

2 hours ago

@Padraig O_Kane1 
Verify the Prerequisites
Confirm Offline Support (com.glide.mobile.offline_support) and Now Mobile plugins active; set catalog item Availability to “Mobile / Desktop”. Clear instance cache (cache.do). Assign non-admin roles like sn_now_mobile_user_lite or custom offline roles.

Thanks
Shailendra

Kindly mark helpful if it makes sense.



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