I'm working on a bit of the Now Agent to update the state of an incident from the mobile app.
When I use something from sys_choice, I end up with numbers in the value. The numbers have nothing to do with the reference value of the code itself.
In this case it is the resolution code.
These next few screen shots are the variable saved for the resolution code
And then the inputs for the resolution code
enable search set to true
serachtype set to contains
Action item configuration
Example of the problem.
