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01-06-2020 01:52 AM
Hi,
I have created a mobile function to create assets in the new Agent App. The Function contains fields like 'Model' and 'Model Category' . However I'd like the Model search to be limited to models within the chosen model category.
Is there any way to apply such reference qualifier in the Mobile agent app ?
Thanks,
Avik
Solved! Go to Solution.
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01-06-2020 02:05 AM
Hi,
which mobile app you are using?
there is a known issue for this i.e. advanced reference qualifier issue in mobile UI
https://hi.service-now.com/kb_view.do?sysparm_article=KB0541017
Not sure if you will have to apply some filters for this
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-06-2020 10:20 PM
Hi,
From where have you configured the form for the mobile. I believe you must be adding fields on the form for mobile UI. there by any chance you can add filter condition
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-06-2020 10:29 PM
Hi Ankur,
I have created this form from System Mobile -> Functions and have added the function to the Mobile screen. I need the SearchLIst fields inside the function to show the filtered result.
Thanks,
Avik
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01-22-2020 05:07 AM
Hi,
Did it work or still facing the issue?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-10-2020 10:52 AM
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08-17-2020 02:09 AM