ServiceNow Mobile App: Can ServiceNow Mobile app use the mobile camera to capture Photos and auto attach those photos to Task tickets (for example RTIM/RTASK)?

chingher
Giga Contributor

I was wondering if ServiceNow mobile App can use the camera on the mobile device to capture photos/videos and auto attach files into an incident/RTASK/RITM/etc.. ?

2 REPLIES 2

ian_cox
ServiceNow Employee
ServiceNow Employee

Using the native ios App you can click on the paper clip to add a photo from your library take a photo or use drop box, one drive or icloud drive.   The paper clip is at the top of the phone screen an adds the picture to the incident etc


can i invoke native camera from my application code. Buy giving button which will invoke camera