Showing announcements in NOW Mobile App

[Subhajit Mukhe1]

Hi,

I currently have a requirement to display Announcements in NOW mobile app.

Anyone having any approach in mind?

I have tried by creating an item section and then added a list applet to that section, eventually creation item stream segments and so on. I got stuck while creating the master item for Announcement  table as in the master item, we need an item view which is written in JSON and I am not able to create it.

Any idea how can I create an item view for Announcement table. If not possible, what all other options do I have so that I can display announcements in NOW mobile.

Any help would be appreciated.

[PaulSylo]

Hi

PLs follow this, 

I have completed this in Now Mobile,

https://community.servicenow.com/community?id=community_question&sys_id=672ca86ddb4ce4d4d5c4d9d968961969

[Jeffrey Siegel]

I was following perfectly until: 

• Set table as Announcement, set item view JSON in order to display the items properly in the app. Save.

what do I put into the Item view JSON.  I'm confused here...

[Subhajit Mukhe1]

Hi Jeff,

For that go through any master item record which displays the contents similarly as what you want with the announcements. The view is controlled through item view json. You can duplicate that item view record and use it in your announcement master item with some tweaks. In that way, it will work. Or, if you create the applet using mobile studio, then I think you dont need to worry much on this.

[Shreyosee Ghosh]

Hi Subhajit,

We have tried implementing the same thing but we are getting the error 2 exceptions occured. Please suggest if this worked for you or not . Or if you faced the same issue and the fix for it

Thank you in advance

[PaulSylo]

Can you share the screenshot of this error once?