Why now assist search icon is not showing in search bar in esc portal

[kummara _siva]

hi All,

 i confignured now assist in VA and added default portal to esc.Actually now assist is working while searching but the searchbar is not showing now assist icon.also if search it should show like now assist and search.

 Thanks in Advance .

[GlideFather]

Hi @kummara _siva,

I don't understand exactly the issue, you mention search bar and VA, it seems to be two different things...

Can you maybe add a screenshot and indicate what's wrong?

[SD_Chandan]

Hi @kummara _siva ,

Kindly refer this thread 
https://www.servicenow.com/community/now-assist-forum/why-can-t-i-set-up-ai-search-in-the-esc-portal...

[GlideFather]

Hello @SD_Chandan,

just out of curiosity.. how is the link you shared (simulator task) related to the Now Assist search, portal icon or virtual agent? 😛

[SD_Chandan]

Hi @GlideFather ,

by Mistake I pasted wrong link now updated 😁😂

thank you letting me know