Why now assist search icon is not showing in search bar in esc portal
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5 hours ago
hi All,
i confignured now assist in VA and added default portal to esc.Actually now assist is working while searching but the searchbar is not showing now assist icon.also if search it should show like now assist and search.
Thanks in Advance .
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2 hours ago
Hi @kummara _siva,
I don't understand exactly the issue, you mention search bar and VA, it seems to be two different things...
Can you maybe add a screenshot and indicate what's wrong?
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an hour ago - last edited an hour ago
Hi @kummara _siva ,
Kindly refer this thread
https://www.servicenow.com/community/now-assist-forum/why-can-t-i-set-up-ai-search-in-the-esc-portal...
Chandan
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an hour ago
Hello @SD_Chandan,
just out of curiosity.. how is the link you shared (simulator task) related to the Now Assist search, portal icon or virtual agent? 😛
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an hour ago - last edited an hour ago
Hi @GlideFather ,
by Mistake I pasted wrong link now updated 😁😂
thank you letting me know
Chandan