How to convert azure user mailbox to shared mailbox using ServiceNow API?
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‎11-07-2023 07:15 AM
I want to convert azure user mailbox to shared mailbox through ServiceNow. Is there any rest API or graph API to achieve this?
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‎11-07-2023 07:36 AM
Hi,
Sadly there is no API endpoint on Microsoft side for that operation. It has to be done using Exchange Online powershell cmdlets.
Regards,
Niklas
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‎11-07-2023 08:53 AM
Hi,
Can you please share some links or documents regarding this?
Thank you for your guidance.
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‎11-07-2023 10:29 PM
Hi,
I don't have any documentation for a complete solution but here are some links that describe the parts you need to combine.
How to convert mailbox with powershell cmdlets:
Powershell in IntegrationHub:
Regards,
Niklas
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‎11-08-2023 07:44 AM
Okay thank you for your help, I will look into this.
