MS Teams Integration

[chandukollapart]

Hi,

We are looking to integrate ServiceNow with MS teams. We want to utilize the MS teams for Major incident (Incidnet_alert) conference calls and messages. So what are the options we have and dependencies. I know we can utilize the integration hub and teams spoke. Is there anything else we need to utilize to make conference calls from major incident record?

Thanks 

[Maik Skoddow]

Basically everything is described on https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/notify2/con... 

And if you prefer videos, please watch https://www.youtube.com/watch?v=oLqZav4eZfc