[Virtual Agent] Popup MS Teams - not open to request a catalog item

[Ana Vitoria G_e]

Hi, guys!
I'm trying to execute the popup on ms teams to request a catalog item, but it doesn't working. It's opening a new tab on browser.
All the configurations is actived to this functionality
The property sn_va_teams.view_non_video_msft_task_module is true to open the popup, the target locations in conversational interfaces is set popup to all links. I don't know what I could be doing wrong. Can someone hel me, please?

[RodrigoE]

Hello @Ana Vitoria G_e ,

The popup works for you? If yes, did you change anything else?

[Ana Vitoria G_e]

Hello, Rodrigo!
As our bot is customized, we changed the links in the Navigation URL to a custom portal created specifically for the pop-up, and we also created a target location to direct all pop-ups to this portal. This way, all the bot's links open a pop-up