Acknowledgement Details Tap in Acknowledgment campaign Form

[mohamedalha]

Hi all 

usually in this form the Acknowledgement Details tap has a Policy field its function is to fetch the reference and the control objective from the policy you select, in other words whenever you change the policy the policy in the Acknowledgment Details tap will bring the value of control objective and the reference 

my issue is the policy in the Acknowledgement Details Tap is fetching only the reference but not the control objective I tried to look for any script but all I'm seeing is that is all OOTB scripts, can anyone give a hand in this

[MP12]

Hello @mohamedalha , the acknowledgement campaign has a client script "Retrieve Policy Relevant Information" which run when there is any change in the form. This script get the list in text of the control objective from the KB article of the policy (field "Article body" which is an html field. That's why you don't have the reference to the  control objectives.

If you need to get the "real" reference of the control objective, you can create a list field in the ack campaign and fetch all the control objective linked to the policy.