Hello Servicenow Masters,I need your help to find new button configuration on right side panel of feedback form. Can anyone help me please. It was a great help to me. Because when i found that button I need to provide more access to that button.I am ...
Been deep in ServiceNow IRM Policy & Compliance lately and wanted to gut-check my approach with people who've actually built this out in production.Here's the architecture I've landed on:Policy└── Parent Control Objective ← governance/traceability on...
Hello All,I have a requirement to Translate the policy to brazilian portuguese once the policy is published.By default the policy is in English while publishing.If anyone has seen similar cases for Translation need your suggestions for the same.Regar...
Hello community, Recently I import all cyber control objectives of my companie into servicenow, and I notice that servicenow already have many control objectives from frameworks. I would like to know if there is a way OOTB to attest my cyber controls...
Background -In my company's servicenow instance, the Risk Workspace has been configured and the Policy and Compliance workspace is planned for a future phase, but currently, we are focused on merging SOX- related controls, risks, business apps, busin...
Hello, I have a requirement on the Policy form to create an Applicable Controls related list. This related list should automatically populate the controls that are associated with a control objective whenever a control objective is linked to a policy...
Hi All, UI action record was skipped after instance upgrade. And I can not click on it (Not accessible - its seems it is greyed out) How to resolve this issue. Thanks
Hi Team, I want to know the ServiceNow Licensing model, what the are licensing type for which service now charge? Is sn_incident_read, sn_incident_write, sn_request_read & sn_request_write, are part of full filler/ITIL role and will service now charg...
I have a source table where we have set up parent and child relationship between records. We are creating entities for records from the source table . Can by any chance we can automate the similar entity hierarchy creation as well without manually ad...
Data Retention policy implementation - Data Archiving - Learn about this task how to do this . Practical example i need to do in PDI please explain or any related document on this
Hi Community,I have installed the NIST CSF Use Case Accelerator on my ServiceNow IRM instance and noticed the following behavior: I can see NIST CSF v2.0 Authority Document I can see NIST CSF v2.0 Control Objectives Existing NIST CSF Risk Statements ...
Hi Community, I have a requirement in Agent/Configurable Workspace:For the ABC group, I want users to see a specific filtered list view by default.They should still be able to modify or remove the filter as needed.Other users should continue to see t...
Description configured on "Factor for overall effectiveness" in RAM Control Assessment does not show up in assessment.I have noticed if that if "Factor for overall effectiveness" selected is a group factor then individual manual factor description i...
Hi Community,I'm working on a GRC IRM Policy Management implementation (Zürich release, com.sn_compliance) and trying to auto-generate a structured Knowledge Base Article from a Policy on Publish.The OOB mechanism works fine – KB article gets created...
Understanding Policy Exceptions in ServiceNow GRC Organizations implement policies and controls to maintain compliance with internal standards and external regulations. However, there may be situations where users are temporarily unable to meet these...
