Hello Community! My question is rooted in a use case which we implement in Policy & Compliance Management. I'll try to explain as best as I can in a fictional use case. Use CasePolicy: Reports are not allowed to contain personal data. (Reports are b...
We would like to update the "Business Criticality determined" on the business process table when related BIA is approved , I would like to understand if there is any calculations automatically happening or if the values may be referenced in some inte...
A team member chose the wrong record in the "Evidence For" field which was caught during the review. How can it be changed without needing to create a new Evidence Collection Detail?
I need to add a drilldown event in UI builder for a visualization report and indicator scorecard.However, I cannot find the even handler "Advanced dashboards - Redirect" which mentioned on the following documentation. Is there any other way to achiev...
Hi there, I'm looking to import an Authority Document from an Excel file (can't use UCF unfortunately). I have four different tabs (see attached document): 1. Level 1: Authority Document name, description, URL, references to subjects.2. Level 2: Subj...
Hi Community folks,I have the requirement for my project there we need to integrate with EVIDEN.Is anyone of you having the experience or any idea about this requirement please share your thoughts on it.Thanks in advance.https://eviden.com/solutions/...
In GRC - IRM, There is a field "Support group" on entity table and there is a field "Owning group" on the control table. Control is child table of Entity table. Now the value of support group field on the Entity table is auto-populating in the owning...
So I think I know the answer to this question, but I'm just looking for confirmation: can we create User reference fields in applications that references users that do not have access to that application without using licenses for those users? For ex...
Hi all - first question here so bear with me if I get things wrong.... A client of ours is in the process of setting up and rolling out Policy and Compliance. They want to have ISO27001/2 in their instance so they can map their own control objectives...
Hi community, I am exploring the Smart Assessment Engine within GRC and have created the attestation template along with the questions. Once the attestation is published, I am not getting an option to edit the template again or make it draft again if...
I working in Test Management 2.0 and I need change the test excution form. For example, when the step is failedm, show comments and add attachmenthow can I change the comments type field? And how can I add commensts when the state of step is Passed?...
Hi,Till yesterday, I was able to access my servicenow instance but today I am getting this issue, when I click on Start Building. Unable to connectAn error occurred during a connection to dev254249.service-now.com.
Dear ServiceNow community, In the scenario of AI-generated software code do not see any explicit vendor statement regarding the retention of the Intellectual Property Rights by the end-customer(not by ServiceNow, neither by a partner or system integr...
Anyone, know the answers to this questions? I find many opcions but im not sureWhat are some of the features of scoped applications for GRC? (Choose three.) All components have a namespace prefix for identificationProvides access to all global dataAb...
Hello, I try to implement the ServiceNow Policy module in our company. Issue:We are a large Bank with several policy documents (pdf/word)) that gets updated e.g. yearly (or so..). However when we need to keep track of the old versions of the policy ...
