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AI Control tower Risk Assessment Not Initiated After AI Impact Assessment

vaibhavishi
Tera Contributor
After completing the AI Impact Assessment (risks and controls are generated), the Risk Assessment step does not get initiated. 
2 REPLIES 2

Ankur Bawiskar
Tera Patron

@vaibhavishi 

things to check

-> assessment template is not published

-> OOTB risk methodologies are inactive by default, activate them

check this

Unable to take Assessment in AI Control Tower - Support and Troubleshooting - Now Support Portal

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Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @vaibhavishi 

 

Please ensure that you have published your Assessment template.

 

If yes, For role, You can refer this SN documentation: 

https://www.servicenow.com/docs/r/governance-risk-compliance/ai-risk-management/perform-impact-asses...

 

Also check KB: KB3006366 Unable to take Assessment in AI Control Tower 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti