My PDI instance is Offline for a while and it is not waking up.

[SantanuP]

My PDI instance is in offline state for a while and not  coming  online .

Even after multiple refresh the instance is offline .
Can someone help ?

email : santanupoddar125@gmail.com

[Community Alums]

Hi @SantanuP ,

ServiceNow doesn't provide support for PDIs.

Please wait until it gets online , it might take few hours or days.

[Mark Roethof]

Hi there,

Same answer as everyone else will give: There's no support for PDIs. Only thing you can do: wait and hope... or request a new PDI.

What I do wonder, what's the reason for asking this question on the community? Because this question is posted thousands of times already with the same answer, its also known for a while now that there is no support.

Knowing why people are still asking this question, we might be able to do something about it. Instead of just answering the same over and over and over.

[guru4]

Hi,

The Instance Help community is no longer monitored by ServiceNow employees. The only way to get help on your Personal Developer Instance is logging in to the Developer Site, and using the "Give Feedback" button (in the footer op the page).

Also see:
https://community.servicenow.com/community?id=community_Article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

1. Your instance is under maintenance by the ServiceNow team. It will automatically come online, after the maintenance completes. Have to wait till the maintenance is completed. Note it is taking longer time then usual. Lot of issues of the same has been report.

So i suggest you to be patient. Will be restored soon 🙂

If my suggestions was helpful. Please mark it as helpful.

Regards,

Guru