Hi @Shalini87
As you might know, there is no support available from servicenow in relation to PDI, hence your limited to two options :
- Wait, it should come back after some time.
- when you get tired of waiting, release your instance and request a fresh installation. Note, all work that you haven't backed up will be lost for good.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
