UCF Imported Authority Documents can't be edited

Isaiah Shaw
Tera Contributor

Hello all. My organization recently completed an import from the UCF to ServiceNow. The authority documents that we brought over don't seem to be editable. All I'm looking to do is set the document to inactive. Does anyone know a way around this or the reason why it can't be edited? All help is appreciated.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Isaiah Shaw ,

It's because of the OOTB UI policy called "All the fields from UCF should be read-only" in the sn_compliance_authority_document table , so if you don't want it as read-only,  then mark the UI policy as "Active" "false" (uncheck the checkbox):

SandeepDutta_0-1707455599849.png

 

Note: we have the same UI policy called " All the fields from UCF should be read-only" running on Citation [sn_compliance_citation] and control objective Tables as well.

 

 

 

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3 REPLIES 3

Community Alums
Not applicable

Hi @Isaiah Shaw ,

It's because of the OOTB UI policy called "All the fields from UCF should be read-only" in the sn_compliance_authority_document table , so if you don't want it as read-only,  then mark the UI policy as "Active" "false" (uncheck the checkbox):

SandeepDutta_0-1707455599849.png

 

Note: we have the same UI policy called " All the fields from UCF should be read-only" running on Citation [sn_compliance_citation] and control objective Tables as well.

 

 

 

Isaiah Shaw
Tera Contributor

Thanks Sandeep

Community Alums
Not applicable

Hi @Isaiah Shaw ,

Glad to see i could help you ðŸ˜Š