Unable to make fields non-editable on Compliance workspace
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07-14-2025 05:45 AM
Hi,
I've set up a 'list_view' ACL which is functioning correctly in the Native UI, but it's not taking effect in the Compliance Workspace.
1. ACL :
2: Workspace: Fields are editable.
Thanks.!
Kartik Magadum
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07-14-2025 06:02 AM
Imagine you have 10 fields (1 to 10), where
- 3 fields have explicit rule
- sn_compliance_control.1
- sn_compliance_control.2
- sn_compliance_control.3
- The rest is handled by wildcard:
- sn_compliance_control.*
- it will be applied on fields 4, 5, 6, 7, 8, 9, 10
But if you will create sn_compliance_control.8 in the future, then sn_compliance_control.* will be applied to 4, 5, 6, 7, 9, 10
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07-14-2025 06:29 AM
However, one thing I find confusing is that it works perfectly in the Native UI, but not in the Workspace.
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07-14-2025 02:17 PM
@Kartik Magadum that is strange, then please check whether there is anybody who can edit it.
It might be related to List Configurations (unrelated to ACL)
Native UI:
Workspace:
Not sure where to look exactly but it could help you when you review this with your team
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07-17-2025 03:22 AM
Hey @Kartik Magadum,
just checking on this, I spent some of my free time helping out and haven’t heard back from you.
I hope everything worked out on your end.
It’d be great to know if you still need anything or if things are okay and this can be accepted as solution. Thank you
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07-17-2025 03:59 AM
Hello @GlideFather
Thanks for your time.
I connected with ServiceNow team and they said it's OOB behavior. because 'EDIT' button workspace is not a UI action it's declarative action.
Thanks.!