New Button on Risk Statement related list on control definition form

MuppuriNagaraju
Tera Contributor

Tuesday

In Compliance Workspace- New Button is not visible to CDO, CDO delegate on Risk Statement related tab on all states of control definition. But Here problem is On Declarative actions New button is in Inactive state and On Ui actions there is no new button present. But new button is present under risk statement of related list tab on control definition. Any one provide me solution where I can find new button configuration.

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2 REPLIES 2

Matthew_13
Mega Sage

Tuesday

Hi Buddy,

 This behavior is actually normal in Compliance Workspace, and it can be confusing at first i know it was for me 🙂

In Workspace, the New button you see on related tabs like Risk statements under Control definition is not controlled by classic UI Actions at all. Workspace completely ignores UI Actions. Thats why you don’t see a “New” UI Action record and why checking there doesnt help.

In Workspace, that button is driven by Declarative Actions.

Since your seeing:

  • The Declarative Action in an inactive state, and

  • No corresponding UI Action,

that inactive Declarative action is the reason the New button is missing for CDO / CDO Delegate users.

What I’d suggest checking :

  1. Go to Now Experience Framework → Declarative Actions

  2. Filter by:

    • Table = Risk Statement

    • Action type = Create

  3. Open the relevant action and verify:

    • It is Active

    • It is scoped to Compliance Workspace

    • The role conditions include the CDO / CDO Delegate roles (or roles they inherit)

  4. Also confirm the users have Create ACL access on the Risk Statement table

  5. Clear cache and reload the Workspace

This also explains why the New button still appears in the classic related list view; classic UI uses ACLs and related lists, while Workspace relies entirely on Declarative actions.

Once the Create declarative action is active and properly scoped, the button should appear in Compliance Workspace.

 

@MuppuriNagaraju - Please mark Accepted Solution and Thumbs Up if you found Helpful!

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MuppuriNagaraju
Tera Contributor
In response to Matthew_13

yesterday

Hello @Matthew_13 ,

Thanks for Respond

                      My problem is I am seeing the button under risk statements related tab on control definition record. But when I search for the new button declarative action. I found there is one new button Declarativ action is there. But it is showing in In-active. If it is showing In-Active why It is appearing on related tab.  I am unable to find solution why happening like this behavior. 

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