Create drop down value on incident compose mail

[ravichanduk]

Hi i need to create a drop down value on incident compose mail 

if i select chioces based on that in body values should auto populate 

for eg if values are like It ok/it not ok/recheck

if i select it ok---then in body its backend value should come 

[Gaurav Bajaj]

It's nice to see it done with DOM manipulation but please be aware of the fact that DOM keeps changing with almost every release so it's better to avoid such changes.

Having said that, if you are ready to manage upgrades and fix the bugs, it won't be an issue after all.

Thanks

Gaurav

[ravichanduk]

hi gaurav ,

i know its not proper way to done this req but if i using quick messages then ui script button is not working 

actually my requiremnt is create one clear button (when i click on that if should be clear message body text)

using quick message i have done it works only one for that case i used that script 

is there any chance to done using quick messages