New Jersey SNUG
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Knowledge 25 Slide Decks

Has any one heard anything when and where they are posting the session slide decks for K25? TIA! 

Jon71 by Tera Contributor
  • 601 Views
  • 1 replies
  • 0 helpfuls

Help - Changing a Model Category

Hi all!I just manually loaded over 350 iPhones and iPads into the asset table and the upload and the transform went beautifully.  Only problem is in the Asset Workspace, the devices come up in the pie chart as unknown.  I checked each device in there...

Service Operations Workspace - Change Management

Hello Is anyone using service owner workspace to create and manage changes?  We are exploring the use of SOW vs the Classic UI.  Would like to connect and discuss how you transitioned to SOW or if you are offering both views. Thanks! 

Resolved! Relating multiple change requests to an incident

Hello All!,SN does not allow more than one change request recorded in the Solves By Change field on the Incident and we'd like to list more than one CR as there may be a few changes to address the issue.  Is there anyone that has overcome this challe...

JillJacksonJo_0-1710355749545.png

Resolved! Change Management - Approval Framework/Policies

Good Day SNUG Community!   My name is Jill , new to the SNUG community, I work for J&J Technology Services, ITSM Change Management. Working on transitioning from a custom approval framework to servicenow baseline approval process including approval p...

Resolved! NJ Snug on March 26th

Hi, It's great to know that NJ Snug is back.  Is there a registration link or information about where and what time this Snug event will take place?  I would like to attend. Thanks, Renee

Renee Yu1 by Tera Contributor
  • 405 Views
  • 1 replies
  • 2 helpfuls
Labels