Issues on Smart Assessment (TPRM)

connect2divya
Tera Contributor

Hi Team,

 

We are facing multiple issues/challenges on setting up Smart Assessment capability.

1. As a TPRM Assessor, I am not able to answer/edit the external assesment. It is showing only read only(review mode). However documentation says Assessor can answer/edit the questions. (FYI, the property is already set it up with answer ). Also, can assessor submit the assessment as well or only update? need clarity?

2. As a third party contact, I cant craete any issue/task from vendor portal now. what is the workround for that? why this functionality is not avaiable?

3. with Smart Assessment, Issue generation rules are not working. I am trying to setup issue generation rule, it is not smart questions under selected external assessment. what is the workaround? how can we generate automatic issues/Tasks?

4. Also, Need scoring logic mechanism for smart assesment engine enabled, where can i see risk score calculated based on response with Smart assessment engine?

 

Please provide immediate repsonse, As currently we are deisgning the solution for a client and need your expert advise here.

 

Thanks,

Divya Saxena

 

 

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