How to Trigger Smart Assessments for Risk table

Amarnadh
Tera Contributor

We have created a smart assessment for RISK table. Can someone please explain how to use this smart assessment for risk record.

1 ACCEPTED SOLUTION

Vinod54
Tera Guru

Hello  @Amarnadh ,
1. You can add respondent in Trigger Smart Assessment flow action's Assessor field. You can dot walk or script to assign values. If checking Collaborative Assessment to true then there can be more than one respondents, you should specify who the Primary Assessor. 
2.  Scope will have two parameters. One is the table with which the smart assessment should be linked with and second is the sys_id of the record in the given table to which the smart assessment instance should be linked. 

The scope table should be matching the Assessment target table provided in the assessment template else there will be error. 

You have to decide which table you want to trigger the smart assessment, mention that table ass assessment target table and in the scope item first parameter (table name). 
For more information on Smart assessment set up. Review my other community articles. 

https://www.servicenow.com/community/grc-forum/what-are-the-automation-or-scripting-options-availabl...

https://www.servicenow.com/community/grc-forum/what-is-smart-assessment-collaboration-feature-in-the...

 

If my answer helped you please hit Helpful and Accept as Solution

Thanks,

Vinod Kumar M

 

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6 REPLIES 6

Its_Azar
Mega Sage

Hi there  

 

Smart Assessments can be launched manually, through a UI Action, Flow Designer, Workflow, or a Business Rule depending on your use case. You'll also want to make sure there's an Assessment Trigger record associated with the Risk table and that the assessment definition is active.

Could you share how you're expecting users to take the assessment? For example, do you want it to launch from a Risk record, automatically when a Risk is created, or as part of an approval/review process? That will help determine the best trigger method.

 

Triggering assessments • Australia Governance, Risk, and Compliance • Docs | ServiceNow

ServiceNow Smart Assessment Engine — How to use it across your IRM workflows (with video tutorials)

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star
Developer @ KPMG.

Tanushree Maiti
Tera Patron

Hi @Amarnadh 

 

Use the out-of-the-box Flow Action "Trigger Smart Assessment".

 

Refer: https://www.servicenow.com/community/grc-forum/triggering-smart-assessments-for-risk/m-p/3292238

 

https://www.servicenow.com/community/grc-forum/how-to-automate-risk-assessment-for-multiple-risks-us...

 

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Amarnadh
Tera Contributor

I want to launch it from RISK record creation. I have two questions.
1.How to add the respondent to this smart assessment?
2. In the flow action "trigger smart assessment" there an input called "scope" - what value should we pass it?

Vinod54
Tera Guru

Hello  @Amarnadh ,
1. You can add respondent in Trigger Smart Assessment flow action's Assessor field. You can dot walk or script to assign values. If checking Collaborative Assessment to true then there can be more than one respondents, you should specify who the Primary Assessor. 
2.  Scope will have two parameters. One is the table with which the smart assessment should be linked with and second is the sys_id of the record in the given table to which the smart assessment instance should be linked. 

The scope table should be matching the Assessment target table provided in the assessment template else there will be error. 

You have to decide which table you want to trigger the smart assessment, mention that table ass assessment target table and in the scope item first parameter (table name). 
For more information on Smart assessment set up. Review my other community articles. 

https://www.servicenow.com/community/grc-forum/what-are-the-automation-or-scripting-options-availabl...

https://www.servicenow.com/community/grc-forum/what-is-smart-assessment-collaboration-feature-in-the...

 

If my answer helped you please hit Helpful and Accept as Solution

Thanks,

Vinod Kumar M