The "Next," "Exit," and "Save" buttons are not responding when clicked in vendor assesment portal.

[prash4]

The "Next," "Exit," and "Save" buttons are not responding when clicked in vendor assesment portal, svdp portal.

when an vendor is answering the questions in vendor assesment portal, vendor is not able to move forward, when click on Next, Save, buttons on vendor portal.

 

 quick help would be really appreciated.

[Community Alums]

Hi @prash4 ,

Ask the vendor to clear the browser cache and try again.

As the button is visible and not greyed out, so they must have access to these buttons.

[Narsing1]

Can you do this before clicking these buttons

• Right click on the page and "Inspect"
• Go to the console and filter with "errors only"
• After doing this, click on these buttons and see whether you are getting any errors in console.

Thanks,

Narsing