Third party tier populating

[KEDHARIR]

 <As OOB feature, once we Close the internal Assessment the Tiering level gets auto populated and becomes ready only. Is there way to made it editable from specific group of members without customization.>

[Tanushree Maiti]

Hi @KEDHARIR 

To make the Tiering Level field editable for a specific group of members without heavy customization, you can use ServiceNow features: Access Control Lists (ACLs) : just need to create a Field level Write ACL.

1. Elevated your privilege to sys_admin
2. Navigate to System Security > Access Control and click New.
3. Set the following configurations:
   • Type: record
   • Operation: Write
   • Name: Select your assessment table and choose the Tiering Level field.
4. In the Requires role section, add a role assigned to your specific group of members (or create a new role and assign it solely to them).
5. (Optional but recommended) In the condition builder, restrict it to when the state is Closed, or use a

   if (gs.getUser().isMemberOf('<YOUR_GROUP_SYS_ID>') || gs.hasRole('admin'))
    { 
   answer = true; 
   } 
   else
    { 
   answer = false; 
   }