Were to add SLA in Workflow
HI Everyone can someone help me with were exactly i need to SLA in workflow in which stage above attached screen shot Thanks in Advance
Forum Posts
Allow Assessor to edit questionnair for third party contacts?
Hello Experts,Just wondering how to allow assessor to edit questionnair for third party contacts.This is the release note :https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/governance-risk-compliance/store-grc-rn-sig-que...
How does Risk Rating and Computed Risk Rating on Vendor is populated from the Vendor risk assessment
Hi All, I have created a new Vendor and engagement, I have followed the entire process of creating the Assessment and submitted to Vendor Contact. I have impersonated with the Vendor Contact and filled the Questioners and submitted the assessment.Pos...
Pass Categories Dynamically
Hello everyone, I am working on configuring ISR assessment... My requirement says that create a field on assessment form named categories that referes to all the assessment metric categories and whichever categories user selects on form he should be ...
Standard Operating Terms for ServiceNow Platform
Hello team, My firm is currently using ServiceNow to manage the IT and other business process. During the conversations, I learned that the standard operating terms document is available on the CORE portal. I am trying to find the document but no luc...
Questionnaire template with Designer
HelloI created a questionnaire template with designer. With some question, I haven't the button to delete the question, as you can see in the picture.Why the button is not here? How can I delete the question?
Computed Risk Rating is not populating on Vendor record
Hi Team, I have an issue with Computed risk rating on Vendor record.Computed risk rating on Vendor record is not populating automatically once the vendor risk assessment is closed. It is calculating and populating on Vendor Risk Assessment, but same ...
Want to make changes in assessment layout in Risk Workspace
Hi All,I have a requirement to hide few icons in the Assessment page of risk workspace. Please refer to the screenshot. I want to hide "Add comment" icon, "Quality Score", Scores displayed to the user at the bottom of this page and" Overall rating " ...
Resolved! Can a problem be created from a work order task?
Hi All, My team has been tasked with creating a problem from the facility's sm_order table and extends to the wm_order table for task type called Work Order. Has anyone figured out how to do this?The resources I have tried so far are 1. problem manag...
Resolved! Wanted to add datatype in Assessment Metric (asmt_metric) table
Hi all,I have a requirement to ad validation for website input in in IRA questionniare.On the Assessment Metric table I tried to add datatype as URL, but when I am creating an assessment, it is not working. Please suggest.
Adding custom choice field in asmt_metric table?
Just wondering if anyone has used adding a new criticality custom choice field in the asmt_metric table? I'm planning to add new custom field in the asmt_metric table to determine the scores. I'm familiar with weight field, but that will not work for...
The "Next," "Exit," and "Save" buttons are not responding when clicked in vendor assesment portal.
The "Next," "Exit," and "Save" buttons are not responding when clicked in vendor assesment portal, svdp portal. when an vendor is answering the questions in vendor assesment portal, vendor is not able to move forward, when click on Next, Save, button...
Vendor Risk Questionnaire
Hi GRC users, We have vendors who are submitting their questionnaire responses. We would like to know if there's a way to generate a report based on their responses. For example, I have questionnaires with choice & string data type fields and I can r...
2nd task assignment group based upon the first task assignment group
In a RITM the 1st task is created based upon the request type choices the assignment group is given. When it is closed completed and second task is created. It has to be assigned to the assignment group of 1st task in the workflow.
Can we send an EXCEL sheet with Assessments through Email and get responses in Excel for TPRM Assess
Hi Team, I hope this message finds you well. We have a unique requirement in our TPRM process, and I'm exploring the possibility of building a custom functionality to streamline the assessment workflow. Here's an outline of the proposed solution:Asse...
