Hello everyone, I am working on configuring ISR assessment... My requirement says that create a field on assessment form named categories that referes to all the assessment metric categories and whichever categories user selects on form he should be ...
Hello team, My firm is currently using ServiceNow to manage the IT and other business process. During the conversations, I learned that the standard operating terms document is available on the CORE portal. I am trying to find the document but no luc...
HelloI created a questionnaire template with designer. With some question, I haven't the button to delete the question, as you can see in the picture.Why the button is not here? How can I delete the question?
Hi Team, I have an issue with Computed risk rating on Vendor record.Computed risk rating on Vendor record is not populating automatically once the vendor risk assessment is closed. It is calculating and populating on Vendor Risk Assessment, but same ...
Hi All,I have a requirement to hide few icons in the Assessment page of risk workspace. Please refer to the screenshot. I want to hide "Add comment" icon, "Quality Score", Scores displayed to the user at the bottom of this page and" Overall rating " ...
Hi All, My team has been tasked with creating a problem from the facility's sm_order table and extends to the wm_order table for task type called Work Order. Has anyone figured out how to do this?The resources I have tried so far are 1. problem manag...
Hi all,I have a requirement to ad validation for website input in in IRA questionniare.On the Assessment Metric table I tried to add datatype as URL, but when I am creating an assessment, it is not working. Please suggest.
Just wondering if anyone has used adding a new criticality custom choice field in the asmt_metric table? I'm planning to add new custom field in the asmt_metric table to determine the scores. I'm familiar with weight field, but that will not work for...
The "Next," "Exit," and "Save" buttons are not responding when clicked in vendor assesment portal, svdp portal. when an vendor is answering the questions in vendor assesment portal, vendor is not able to move forward, when click on Next, Save, button...
Hi GRC users, We have vendors who are submitting their questionnaire responses. We would like to know if there's a way to generate a report based on their responses. For example, I have questionnaires with choice & string data type fields and I can r...
In a RITM the 1st task is created based upon the request type choices the assignment group is given. When it is closed completed and second task is created. It has to be assigned to the assignment group of 1st task in the workflow.
Hi Team, I hope this message finds you well. We have a unique requirement in our TPRM process, and I'm exploring the possibility of building a custom functionality to streamline the assessment workflow. Here's an outline of the proposed solution:Asse...
Two related issues we're having with the latest TPRM solution and viewing responses of returned vendor assessments: 1) From the Due Diligence Request, we can see the assessments returned from the vendor. However, when we click 'View Responses' (we h...
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