Guided Tours in vendor portal

KEDHARIR
Tera Contributor

<We have already installed ' com.snc.guided_tours ' this plugin, but still Tour link within vendor portal is not working. Kindly provide you inputs?>

1 REPLY 1

Tanushree Maiti
Mega Patron

Hi @KEDHARIR 

 

1. Ensure from Correct scope: Global , you are enabling the system property: com.snc.guided_tours.sp.enable

With  Ignore Cache to True ( Ignore cache unchecked can cause serious performance impact from a whole system cache flush)

 

Ref:  

KB1706213 FAQs not redirecting correctly in Vendor Portal 

Tour: system property 'com.snc.guided_tours.sp.enable' automatically changed the value to 'true' 

Guided Tour Failing - Tour was Abandoned 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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