Agent workspace list restriction for specific role users

Rakesh50
Mega Sage

Hi,

 

We want to create custom workspace without using App Engine Studio. So we found one option i.e., UI Builder. But It's a lot of work to implement everything and we need a workspace which is similar to Agent workspace. So can I restrict existing agent workspace list for particular role users ? 

Rakesh50_0-1679039870859.png

We don't need above list information. instead we want to show our scoped table list menu.

If possible please let us know the method so that we will use default Agent workspace instead creating custom workspace.

 

Thanks in advance!

Rakesh

1 ACCEPTED SOLUTION

Hi @Community Alums 

 

We have used OOB Agent workspace and by using ACL we have restricted list menu and created custom list

View solution in original post

6 REPLIES 6

Community Alums
Not applicable

Hi @Rakesh50,

 

I think the query is resolved, if their is anything I can help you with.

 

If you want to recognise my effort please mark the reply helpful and accept a solution to your query to close this issue.

 

Thanks

Akash 

JagjeetSingh
Kilo Sage
Kilo Sage

Hi,

 

The access to workspace lists is managed in sys_ux_applicability_m2m_list table. This is true for new customizable workspaces.

 

 

 

Jagjeet Singh
ServiceNow Community Rising Star 2022/2023