We did some customizations and plugin installations in the instance but additional plugins and additional list menu configuration are only visible to me and it is not visible for other users. Please let me know if any Role permissions is required or ...
Hello Guys,My use case is to copy the child tickets work notes to parent ticket on click of Custom UX Modal buttonFor that I'm using api.emit() function in UX client script but seems it triggers only UX events.I know we can achieve this using async B...
Hi All, We've recently loaded Tokyo - great! We have set the glide.next_experience.user_selected_landing_page_enabled system property to TRUE to allow users to change their landing page via their preferences. We have also set the glide.login.home sys...
I would like to change the text at the bottom of the SSO Login page from "Use User Name and Password" to "Use Local Login".How do I do this?
Hi Experts,I am building a page using portal experience in UI Builder.I am having difficulties to do apply dynamic filter conditions based on pill component (Under repeater using Biz Services table as Data resource 1 ) selected value (sysID , which I...
I am trying to hide the "new" button in specific lists in the SOW Workspace. Previously this was done with the "New Button List Exclusion tab" and I can't find the version of that for the new Workspace. I have been able to hide all actions with the U...
Hi All,I need help with Agent Workspace.I have created a new experience, but I am not able to link it to the list if someone clicks on the components. I need to set up the event handles to open the simple list of records with the current filters whic...
We have a ui macro on the Configuration Item field that when the field changes (using ref_contributions dictionary attribute) it displays a button that opens a list of incidents that are also associated with the CI. We are planning on switching over ...
My Service Operations Workspace home page view does not display ITSM tiles as expected. It does display ITOM tiles. This is on an instance that has been upgraded to Utah and has no known customizations in this area. The page looks like the screen pri...
Hi community,I am configuring Agent workspace for HR Case Management for a client and have run in to an issue.I am looking for a way to change the color of the input field in the compose section. Using the following guide (here) i have managed to use...
Hi, when I select workspace from workspace menu , it opens in a new page , when compared with OOB, it should not open in a new page . Which configuration to check for this behavior. I checked UI builder , couldn't identify anything suspicious. P...
Hello,I have built my own UI Component (ChatGPT conversation UI) and the component has an Event/Action (CHATGPT#COMPLETED) that lets me know that the prompt/response has completed. This is installed on my instance and I am pleased is working. I have...
Hello, The workspace was created using UI Builder.When I logged in as a different user and checked the workspace, the page was not displayed.Is this due to a lack of Role? If so, where can I find the required Role?
Is there a way to add a percentage bar to the list view records in the UI-Builder? The field with the type 'Percent Complete' only shows a number not a visual bar. I want it to look like this in the UI Page as well:
Is there a way to adjust the height of the rows in "Lists" in HR Agent Workspace? One of the columns I have in the list is "description". Sometimes the description can be lengthy but I don't need to see the whole thing since I can hover if needed. I'...
