Best practice on updating a scoped application system properties

Rain Vaine
Kilo Sage

Hello experts,
With the Knowledge V3 Homepage deprecation, the essential steps for an upgrade customer is to just set the property  sn_km_portal.glide.knowman.serviceportal.enable_redirect to true to redirect to Knowledge Manaagement Service Portal. But I just realized that since it is a part of a scope application:

RainVaine_0-1711070564153.png

If I updated it in our DEV instance, what is the best practice for doing the same updates in our QA and PROD instance.?
Is it best practice to just update it manually on both instances or can manual export/import of the updated system property be an available option?

Regards,
Vaine

1 REPLY 1

Harish KM
Kilo Patron
Kilo Patron

Hi @Rain Vaine I would advise to create a updated set on same scope to capture the property update and move it to other instance.

You can also do direct update to property by changing application to correct scope since it is a system property . But not a best practice

Regards
Harish