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Cannot Add Visible Roles to Workspace Menu in Next Experience UI

Waffle
Tera Expert

Hello,

 

I would like to restrict non admin users seeing the Workspace menu in the Next Experience UI. I navigated to Now Expereicen Framework > Unified Navigation Configuration, I cannot add role to the "Visible Roles" field even I am an admin. 

 

Then I changed the security rules and checked admin override, and now I can add to Visible Roles, but it won't let me save, it keeps showing "Record for menu "Workspaces" already exists"

Waffle_0-1682977809719.png

 

I want the Workspace menu in the Next Experience UI only show for admin.

 

Could you anyone help?

 

Thanks,

1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

That menu goes away for the user if they don't have access to a workspace. If you want to lock down that menu you'll need to restrict access to all of the installed workspaces through ACLs. The OOB workspaces should all have ux_route ACLs you can restrict.

View solution in original post

2 REPLIES 2

Community Alums
Not applicable

Hi @Waffle ,

Unfortunately, you won't be able to edit this record as it's restricted from ServiceNow end.

You can edit/update those which you are creating as "New" record.

See below, i have cerated a new record with Name " Workspace" and i can edit the fields including "Visible role":

SandeepDutta_0-1683009931569.png

 

Brad Tilton
ServiceNow Employee
ServiceNow Employee

That menu goes away for the user if they don't have access to a workspace. If you want to lock down that menu you'll need to restrict access to all of the installed workspaces through ACLs. The OOB workspaces should all have ux_route ACLs you can restrict.