Change the left-hand bar in Agent Workspace for HR Case Management

[CCSF-Syd]

Hi,

I am wondering how to customize the left-hand bar in the Agent Workspace for HR Case Management (see the attached screenshot). In this case, I just want to get rid of the gradient.

Thanks in advance!

[Community Alums]

Hi @CCSF-Syd ,

You can do it using UI builder:

1. Navigate to  UI builder and open the HR Agent Workspace  Experience to modify  and  then Settings:

2. Scroll down to Side navigation and remove the options as per your requirement.

[CCSF-Syd]

This does not seem to be a solution to changing the gradient, only adding icons. Am I missing something?

[Kevin83]

The background color is set like so: 

In the theme for Polaris you'll see the gradient is set like this:

If you set it to this instead the gradient should disappear:
"--now-toolbar-nav--background-color-start": "--now-color_brand--primary",
"--now-toolbar-nav--background-color-middle": "--now-color_brand--primary",
"--now-toolbar-nav--background-color-end": "--now-color_brand--primary",

Thanks,
Kevin

 

[Brad Tilton]

Also, to clarify you'd make these changes to the instance theme described in the docs here: https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/navigation-and-ui/... 

This will apply to all workspaces on the instance, not just HR.