Hello,
I've made some customizations to the Service Operations Workspace (SOW) Overview page (technically the "Service desk landing page overview SNC") by creating my own variant and adding additional donuts that in turn update the list at the bottom of the overview page. The issue I'm running into is that I'm unsure how to set the default columns for each ticket type rendering. The cog wheel shown in the image below only customizes it for my view, not as a standard for all users.
I've gone and looked at the properties under ux_list_menu_configuration for "Default-SOW" but that just updates the column lists on the list page and not the overview pages. I'm guessing it'll need to be passed via one of the client scripts that's run when the donut is clicked and the list updates, but I'm not able to find all the parameters or examples of anyone doing it in the past.
Cogwheel edit does not create a default
The assumption is I'll have to dynamically script the columns within the section below, but I need to dynamically update it based on which table is showing, which I haven't found any references for yet.
If anyone's done something like this or has a reference that would be greatly appreciated. I'm working on the script now but not having any success dynamically updating the columns based on the table selected.
@mike_m35 Follow the below steps:
1- go to "sys_ux_list" filter out your list based on title,Category,application. open the Assigned to me record and update the column order or add column.
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Mark it helpful 👍and Accept Solution ✅!! If this helps you to understand.
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