Configuring related list layout in a configurable workspace

[MagnusSchlamovi]

Hi,

I'm trying to change the list layout of a related list in a configurable ("home-made") workspace.

I have tried the following with no luck:

1. Changed the list layout of the related list in the "classic" interface. I have made a layout both for the view of the workspace, and just to make sure, I tried to make one for a view simply called "Workspace" (as I remember having done this before configuring list layouts in a workspace).

2. Found the list in the sys_ui_list table (the related list "List Elements" mirrors the changes done in point 1.

3. Looked for the list in sys_ux_list (apparently, this table does not contain related lists, only the ones in the list section of the workspace)

[Community Alums]

Hi @MagnusSchlamovi ,

 Have you followed this Article : https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work...

Or you can refer to this :https://docs.servicenow.com/en-US/bundle/utah-it-service-management/page/product/itsm-workspace/task...

[MagnusSchlamovi]

Hi @Community Alums,

Thanks for your reply, but unfortunately neither of the resources mention anything about configuring the list layout for related lists on workspaces.

[MagnusSchlamovi]

Update:

I found out the list view adjusts based on the Default View. I tried to enforce the view specific to the workspace by following the procedure described in this post. That makes no difference though. The view rule does not take effect by any measure, so I might have a problem with this setup.

[Arjun11]

Hi,

I'm facing the same issue. Were you able to resolve this?