Create a form using UI builder in playbook

Sangeetha8
Tera Contributor

create an incident and trigger playbook. I want to implement this using decision tree and guidance and create the form using the guidance input and output 

Sangeetha8_2-1757945900664.png

 

trigger conditions: incident state is not resolved, not closed and not cancelled.

 

1) Design a form as specified below, using the same existing dropdown values as the existing incident.

 

Sangeetha8_0-1757945767146.jpeg

 

2) Fill in all mandatory fields and submit. This will update the existing incident with currently selected form values.

3) if mandatory form fields are not filled, display an error message within the form itself as shown below.

 

Sangeetha8_1-1757945767147.jpeg

 

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