Dashboards are not opening after promoting and installing custom workspace in other instance

Balaji Pamidimu
Tera Contributor

‎01-10-2023 05:01 AM

Hi

We have created a custom workspace using app engine studio and published it to my company apps.

After Installing it in other instance, Dashboards in that workspace is not loading.

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Community Alums
Not applicable

‎03-15-2023 07:26 AM

Same issue here..dashboards not loading after installing the app.

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Nestor Paredes
Tera Contributor

‎07-18-2023 08:05 AM

Same issue here, have tried making some changes to the dashboard and promoting again, no luck.

 

Will try to create another dashboard and upload to see if that works.

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Nestor Paredes
Tera Contributor

‎08-09-2023 07:21 AM

Hello,

 

I solved it by doing the following:

  1. Manually uploaded the records from the table "par_dashboard_user_metadata" to the target instance. This was suggested by HI support. This did not fixed the issue fully, but at least I was able to see the reports on the target instances with the admin user that created the dashboards, but not with the rest of the users.
  2. I shared the dashboards with the indented audiences on the target environment

Hope that helps.

 

Regards,

N.