How can I set up labels next to fields in the Service Operation Workspace record page?
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02-21-2024 12:51 AM
In Vancouver, a new horizontal screen real estate was introduced, as shown by Brad Tilton in the 'What's New in the UI Builder in Vancouver' video https://www.youtube.com/live/eB1Kr7kp1_4?si=uufNWBDnmCr56xNl&t=849.This feature allows for moving the label of the field to the left, providing an easier overview of a record.
Has anyone figured out how to enable this feature in the Service Operation Workspace? I have searched for this functionality in both Vancouver and Washington (on my own PDI) and have also tried setting up a new record page using the template, but I have not been able to find it.
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02-21-2024 06:34 AM
If I remember correctly, it only works with the standard record page template. The newest version of SOW has a record page variant called SRP Record that you'll want to be using.
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02-21-2024 08:29 AM
Hi Brad thanks for responding.
I tried to look at the SRP Record in my Washington PDI and made sure to update the Service Operation Workspace to latest version. Did not see any difference.
Steps:
- Went into UI builder and found the SRP Record for within Service Operation Workspace
- Update test values for incident and given incident sys_id
- Tried it out Preview (did not see any difference)
I also did try to create a new page from the “Standard record” template also did not see the labels next to fields.
Did I miss something?
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02-21-2024 08:34 AM
Hi Brad thanks for responding.
I tried to look at the SRP Record in my Washington PDI and made sure to update the Service Operation Workspace to latest version. Did not see any difference.
- Went into UI builder and found the SRP Record for within Service Operation Workspace
- Update test values for incident and given incident sys_id
- Tried it out Preview (did not see any difference)
I also did try to create a new page from the “Standard record” template.
Did I miss something?
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08-22-2024 11:43 AM
Did you find any solution to this. I also have this same requirement to move label to left instead of top.